Cancellations
Any cancellations that occur 24 hours before the scheduled shoot will result in a $45 cancellation fee. Also, not confirming with me, the photographer, verbally or in written form on the day of the shoot qualifies as a cancellation. I will reach out to clients for the confirmation but if there is no response then it will assumed that the shoot is cancelled. A client may reschedule their shoot in the event of cancellations or weather issues. There will be no cancellation fee if the shoot is rescheduled due to weather. If the client decided to reschedule, then they will pay the $45 cancellation fee along with the initial price of the shoot.
Refunds/Reshoot
Refunds are only acceptable if there is an issue on the photographer's end. For example, a refund will be in order if there is an error with my equipment. No refunds will be granted once the client receives the full gallery. If the client has any concerns about their photos, they should do so upon receiving their sneak peek pictures. If a client wants to reshoot after receiving their full gallery, then they must contact me within 1 week of receiving their gallery.
Images
Clients will only receive the edited version of the images. No RAW images will be given out. The images are provided in an online gallery that is free to download. My online store is directly connected to the gallery and allows clients to purchase prints with ease.
Payment
All clients will receive an email invoice. The client may pay the balance with card via the invoice. If it is more convenient to pay with cash or check, then the client may do so and use the invoice as a receipt. An initial retainer is required to secure photoshoot date and is non-refundable. Clients must have the payment completed in full no later than immediately after the shoot.
Travel Fees
I love travel and exploring new places! Unfortunately, travel does not come without expenses. All shoots within 40 miles of Milwaukee will not require a travel fee. After that, it is 50 cents per mile both ways. For example, if your event is 50 miles away from Milwaukee, then change the "quantity" on the brochure to 100. If a hotel is required, then the client is responsible for booking and paying the lodging accommodations.
